Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I recently visited this shop to fix an issue with my iphone. At the time, I was in a hurry and had to travel out of Karachi, so I couldn’t properly check the phone after the initial repair. When I started using the phone later, I noticed that there was still a minor issue. I called Rahim and explained the situation to him. He was very cooperative and asked me to bring the phone back once I returned to Karachi. When I visited again, Rahim repaired the phone without charging me anything extra. I truly appreciate his honesty and commitment to customer satisfaction. Now my phone is working perfectly fine. The service is excellent and I highly recommend this shop to anyone looking for reliable mobile repair services. ~ khubaib b
I was on my visit to Pak after a long long time, and got my passwords mixed up on my last day, hence my phone was blocked after so many tries. I was frustrated and scared as everything was on my phone. Someone told me to go at this shop called ishop as I could t find any Apple Store here. I have to say Rahim helped me out here and this is not a paid review at all! They really can be called official Apple Store customer service. I don’t write reviews too but it’s so much commendable that he fixed the issue on time and was of great help. Highly recommended!! ~ Sana A
My iPhone 15 Pro Max battery became swollen and had to be replaced. During the battery replacement, an unexpected issue occurred where the phone got stuck in a recovery mode loop. I was later informed that the logic board would need to be replaced, which was quite expensive. I spoke with Raahim, who was extremely cooperative, welcoming, and helpful throughout the process. He managed to get my phone functional again at a very reasonable cost. I will be turning on and using my phone after 3–4 days. 3 Months warranty is also assured. Thanx Raahim ~ Basit .
I got my iPhone 16 Pro screen replaced at iWorks and honestly. I’m extremely satisfied with their service. They completed the repair and handed my phone back to me the same day. The screen quality is 100% original and the work was done very professionally. The technician was skilled careful and clearly knew what he was doing. My phone looks and works like new again. Highly recommended for anyone looking for professional reliable and high quality iPhone repair service. Excellent experience with iWorks! ~ saeed k
Amazing experience! As a woman, it can be difficult to find a trustworthy place for iPhone repairs and Apple-related services, but they made the entire process easy and stress-free. Their pricing is fair and transparent, they offer a wide range of services, and they sell genuine Apple products. A special thanks to Rahim, who guided me through the entire trade-in and repair process with professionalism, patience, and honesty. Highly recommended Highly professional, reliable, and definitely recommended! ~ jaweria s
I was having a trouble getting my iphone 16 fixed which stopped working after plugging in a wrong charger got it checked with so many outlets but the problem remained same then i found Rahim on searching and contacted him n Alhamdulilah my phone was fixed within two days i didn’t rven have to call n check instead he called me to come n get the phone also with minimal charges he is a talented young boy i wish him success and i highly recommend him for any of the issues with your phone ~ Irum B
I had a really great experience with Rahim. My iPhone 16 had suddenly stopped working, and after checking with a few other places, I was told it couldn’t be fixed. Rahim took the time to properly look into the issue and was very cooperative throughout the whole process.He handled everything quickly.I got my phone working again without any complications. I truly appreciated how smooth and straightforward the whole experience was. I’d definitely recommend him if you’re facing any phone problems. ~ hareer b
Recent got an iphone 14 pro max fixed that was completely toasted, had the display and back panel changes along with the housing. Really impressed by their service and quick turn out, shout out to Raahim, their technician, I had to pay a second visit because some debris was collected on the charging port and some display configuration were not completed(on my end), they obliged happily without charging me anything else extra on my second visit! 10/10 would recommend ~ shahab u
I went to IShop because my iPhone 12 Pro Max screen was badly damaged. The phone was not working and the screen was completely unresponsive. I came from Buffer Zone because I wanted my phone repaired by trusted people. They changed the panel within one hour and also gave me a discount. They also cleaned the dust from my front camera and applied a screen protector for free. The service was really good. A special thanks to Raahim, who was very kind and helpful. Highly recommended! ~ Usayed b
I went to Raahim for help with my iCloud/ Apple account, and he was incredibly helpful. My name is Zarmeen, and I was struggling with [iCloud unlocking 'forgotten password/iCloud lock/sync problem'] - he sorted it out quickly and professionally. If you're having any Apple device or iCloud issues, don't struggle alone. Raahim knows his stuff! Highly recommended for anyone in [iShop, karachi] needing tech support. ~ Zarmeen Z
I had a great experience dealing with Raahim. The service quality and customer support were excellent throughout. The work was handled very professionally and efficiently. I also arranged a magnetic keyboard and Pencil for iPad through him, and both products are of great quality and working perfectly. Highly recommended for reliable service and genuine products. Thank you for the outstanding support! ~ Zahid K
Excellent service by iShop. Their products are 100% genuine. I have been a loyal customer since 2011, and I’ve always had a great experience with them. The staff is knowledgeable, cooperative, and always ready to help. Their after-sales service is also reliable and impressive. Highly recommended for anyone looking to purchase authentic Apple products with complete peace of mind. ~ Usman K
I had an amazing experience! Rahim was incredibly professional, friendly, and genuinely went above and beyond to help. The level of customer service and attention to detail was outstanding, and the whole experience was smooth from start to finish. I highly recommend Rahim to anyone looking for someone trustworthy, knowledgeable, and reliable. Thank you again for the excellent service! ~ Muhammad H
I had a great experience with iWorks Sells and Services. Although my mobile repair issue couldn't be fixed, the team was very professional, honest, and cooperative. They explained everything clearly and offered me a fair price when they purchased my phone. Their customer service was excellent. Highly recommended for anyone looking for trusted Apple products and professional service. Thank you! ~ Habib V
I had my iPhone charging port repaired from iWork Reseller & Service Provider yesterday and the experience was excellent. The staff was professional explained the issue clearly and fixed it quickly. My phone is now charging perfectly without any problems. Their service was honest fast and reasonably priced. Highly recommended if you’re looking for reliable Apple device repairs. Thank you! ~ Abdur R
Very honest two other Iphone service provider gave me the Quote of Rs. 144000 and Rs. 130000 for the replacement of Iphone 17 pro Max screen. They suggested me to only change glass not the complete screen and fixed my phone in only 60000. They gave honest opinion and service. My phone as good as new. ~ Ali N
Rahim was very helpful and cooperative. He sorted my iPhone related work with complete professionalism and ease. The other staff members were incredibly kind and welcoming as well. They know how to manage the rush if there are a lot of customers at a time. Will definitely recommend! ~ umair n
These guys are the most reliable, efficient, and trustworthy Apple sellers - my entire family and all my friends are consistent clients here, whenever we need to upgrade or buy a new apple device we don’t go anywhere else. Zain Bhai and Faisal Bhai are great and Raahim is a great technician. ~ Zainab A
Clean and well maintained shop with a comfortable environment. They have a proper in-house lab with professional equipment, which gives confidence in their work. Raaheem was professional and handled the repair smoothly. Overall, a reliable place for iPhone repairs. ~ Abaseen K
Today, I visited Ishop because my iPhone had a software issue. They fixed it quickly and professionally. Now my phone is working perfectly. I am very satisfied with their service and highly recommend this shop to anyone having software problems with their iPhone. ~ Eyna v
My issue was resolved which was not done by star city sadar market shop.. for all iphone user I will suggest never visit mobile market for repair as the have 0 knowledge and destroy the phone better come at ishop they are expert and resolve issue effectively ~ Hira
Amazing experience! They are among the best in town, especially for iPhone products—whether you’re purchasing a new PTA-approved iPhone or a used one. Moreover, their service is excellent. The technicians are highly skilled, and they use genuine parts for repairs and replacements. ~ Anesh K
I wanted my laptop repaired immediately, and this was the right place. I didn't have time to leave my laptop, but they fixed it within an hour. The service was quick, professional, and I'm really happy with the repair. Highly recommended if you need a fast laptop repair! ~ Mehak Q
Excellent service. Rahim helped me so much to recover my whatsapp due to my device being stolen, he replied at every hour and was very kind and nice. Huge thanks to him, very nice team. Thankyou so much ~ Humzah F

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